FAQ’s

What is AGIS?
AGIS is an AI-powered platform that allows websites to become interactive by enabling real-time chat, guidance, and automation without requiring any code. It’s like giving your site a smart assistant.

How do I install AGIS on my website?
If you are on WordPress, simply visit the plugin store (inside of your WordPress dashboard) and search for AI Chat by AGIS.  Click the Activate button and the AI Chat by AGIS dashboard will then be available to you on the left side of your screen. 

Is AGIS secure?
Yes. AGIS uses end-to-end encryption and follows industry-standard data protection practices. We do not store sensitive user data or access private site information without consent.

Is AGIS mobile-friendly?
Absolutely. AGIS works seamlessly across mobile, tablet, and desktop devices, adapting to different screen sizes without sacrificing functionality.

Who is AGIS designed for?
AGIS is designed for any business or organization that wants to improve engagement, automate customer interactions, or guide users through their digital experience — from e-commerce to education and beyond.

Can I customize how AGIS responds?
Yes. You can configure tone, personality, and what AGIS prioritizes (e.g., support, sales, product recommendations) through your admin dashboard.

Does AGIS support multiple languages?
Multilingual support is in development. Currently, AGIS is optimized for English, but we’re expanding support to additional languages soon.

What if I need help?
You can contact our support team anytime at support@agis.ai, or use the live chat on our site. We’re here to help you get the most out of AGIS.